Shipping & Returns
Shipping Policy
APPAREL
Manufacturing and shipping for apparel is done by Printful. Due to the nature of the products being made-to-order, shipping may be longer than expected.
Estimated delivery times for apparel is between 7-30 days depending on the region/country. Tracking numbers are provided.
STICKERS & PRINTS
Manufacturing and shipping for stickers & prints are done by RedBubble. Due to the nature of the products being made-to-order, shipping may be longer than expected. RedBubble will provide estimates at purchase and tracking numbers are provided.
BOOKS
Packing and shipping is done in Australia by Cass directly. Book orders are held until the end of the month and then ordered from the printer, then sent within 2 days of receiving them, and estimated delivery times are between 7-30 days depending on the region/country. Tracking numbers are provided for all orders.
BOOK PLATES
Packing and shipping is done in Australia by Cass directly. Book plate orders are held until the end of the month and then the following month, and estimated delivery times are between 7-30 days depending on the region/country. Tracking numbers may be provided depending on the choice made at purchase.
Cancellation, Return & Exchange Policy
APPAREL
Due to the nature of the products being made-to-order, purchases are final, so returns, refunds or exchanges are not accepted.
STICKERS & PRINTS
Returns, cancellations and exchanges are handled by RedBubble directly. Read here for their policies.
BOOKS & BOOK PLATES
Due to the nature of the products being print-to-order and personalised, once the order has been sent, purchases are final, so returns, refunds or exchanges are not accepted.
Orders are only able to be cancelled before the end of the month of purchase. Email info@cassbandreucci.com to discuss with a member of our team.
BOOKS & BOOK PLATE DAMAGE
Books & Book Plates are packed with care, marked as 'fragile' and packaged securely to prevent damage to products. Once they have been sent, we do not accept any responsibility for damaged products while in transit.